Contact Us

info@wellrox.com

Return Policy:

We offer free returns on all U.S. orders within 60 days of purchase.

If more than 60 days have passed since your purchase, we are unable to offer a refund. However, eligible returns may still be accepted for store credit for up to 90 days from the date of purchase.

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.

How to Start a Return

To request a return, contact us at info@wellrox.com.

Please include:

  • Your order number in the subject line
  • The item(s) you would like to return in the body of the email

If your return is approved, we will email you a prepaid return shipping label. Items sent back to us without first requesting and receiving return authorization will not be accepted.

Once a return label has been issued, your return must be shipped within 30 days. Returns not shipped within this period may be canceled.

Original shipping fees, if any, are non-refundable. Approved refunds will be issued for the purchase price of the returned item(s).

If you have any questions about a return, you can always contact us at info@wellrox.com.

Please note: For an exchange, please reach out to info@wellness.com as soon as possible. Waiting for your return and refund to be processed does not guarantee that your preferred replacement item will still be in stock.

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
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Backorders will ship in 28 days.
Return Policy

We offer free returns on all U.S. orders within 60 days of purchase.

If more than 60 days have passed since your purchase, we are unable to offer a refund. However, eligible returns may still be accepted for store credit for up to 90 days from the date of purchase.

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging.

How to Start a Return

To request a return, contact us at info@wellrox.com.

Please include:

If your return is approved, we will email you a prepaid return shipping label. Items sent back to us without first requesting and receiving return authorization will not be accepted.

Once a return label has been issued, your return must be shipped within 30 days. Returns not shipped within this period may be canceled.

Original shipping fees, if any, are non-refundable. Approved refunds will be issued for the purchase price of the returned item(s).

If you have any questions about a return, you can always contact us at info@wellrox.com.

Please note: For an exchange, please reach out to info@wellness.com as soon as possible. Waiting for your return and refund to be processed does not guarantee that your preferred replacement item will still be in stock.